Refund Policy

CBDLocalStore Refund Policy

At CBDLocalStore, we are dedicated to providing high-quality CBD products and excellent customer service. We understand that circumstances may arise where a refund is necessary. Please take a moment to review our Refund Policy to understand how we handle refund requests.

  1. Eligibility for Refunds:
  • To be eligible for a refund, the following conditions must be met:
    • You must have purchased the product directly from CBDLocalStore. If the product was purchased from an authorized retailer, please contact them for their refund policy.
    • The request for a refund must be made within [X] days from the date of delivery of the product.
    • The product must be unopened, unused, and in its original packaging.
  1. Refund Process:
  • To initiate a refund request, please follow these steps: a. Contact our customer support team at [Your Customer Support Email/Phone Number] and provide your order number, the reason for the refund request, and any relevant details. b. Once we receive your refund request, our team will review it to ensure it meets the eligibility criteria mentioned in Section 1. c. If your refund request is approved, you will be provided with instructions on how to return the product to us.
  1. Return of Products:
  • If your refund request is approved, you will be responsible for shipping the product back to CBDLocalStore. Please ensure that the product is securely packaged to prevent damage during transit. We recommend using a trackable shipping service to ensure that the product reaches us safely.
  1. Inspection and Approval:
  • Upon receiving the returned product, our team will inspect it to verify its condition and ensure it meets the eligibility criteria for a refund. If the product passes the inspection, we will proceed with the refund process.
  1. Refund Options:
  • The approved refund will be issued in the same form of payment used for the original purchase. Please allow 10 business days for the refund to be processed and reflect in your account.
  1. Non-Refundable Items:
  • Certain items are non-refundable and will not be eligible for a refund, including:
    • CBD products that have been opened, used, or are not in their original packaging.
    • Products purchased from unauthorized retailers or third-party sellers.
  1. Damaged or Defective Products:
  • If you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to resolve the issue, which may include a replacement or a full refund.
  1. Changes to Refund Policy:
  • CBDLocalStore reserves the right to modify or update this Refund Policy at any time without prior notice. The most current version of the policy will be available on our website.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team at contact@cbdlocalstore.com Thank you for choosing CBDLocalStore. We are committed to ensuring your satisfaction with our products and services.

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